FAQs

Find the most frequently asked questions here about Rollers, Brackets, Fences and more!

Roller questions:

The rollers spin when an animal must use their front feet to pull themselves up and over a fence. If your pet is getting out this way, they may work for you!

All Rollers are 4ft long. You are able to cut them down to size, on site, during your installation, to fit any fence lengths you have. See our video on cutting rollers.

There are some instances where people prefer to install them on the side of the fence to keep cats in a yard. Every situation is different.

Some of our Brackets will accommodate this. If you will need different hardware than normally comes with the Bracket, please inform us and we can switch out the hardware for your fence needs. (ie: Mason wall brackets can be requested with wood screws vs anchors)

Rollers come with end caps preinstalled.

When ordering individual Rollers, please be sure to also order the amount of Brackets you need for your fence application.

When ordering a complete kit, Brackets will come along with Rollers & End Caps.

We have put together a Sample Kit found on the Complete Kits page. This is one 4ft Roller, 2 brackets (your choice). You can choose from our powder coating options as well.

All rollers and brackets are proudly made in the U.S.A!

We make NO claim that an installation of Rollers will prevent humans from gaining entry/exit to any area. Human hands could get a hold of a roller as it is 1-3/4" in diameter

Bracket Questions

We offer 7 bracket styles because there are so many different fence types out there.

Here is a page that will let you see the fence with the suggested bracket.

If you're still not sure, send us a photo of your fence. 😊

The actual aluminum bracket itself will be powder coated the color you choose if selected as an option.

The hardware (screws, nuts, bolts) for brackets are not powder coated, some touch up following installation may be desired.

Additionally, the bands for chain link brackets are not powder coated to allow for the stretching needed during installation.

Fence Questions

For all purposes, whether keeping Coyotes out or dogs and cats in we recommend your fence be a minimum of 6 feet tall. They have been successfully installed on lower height fences for keeping pets in. Every situation is different. Understand how the rollers work and how your pet tries to get out of the yard.

The Rollers will work as designed as long as the animal must use the top of the fence with their front feet as leverage to pull over.

Review your fence area for other objects on/near your fence that can be used by pets to push themselves over.

Rollers and Brackets install on a solid top rail (not post to post). They are most often installed on the following fence styles:

- Wood

- Chain Link

- Wrought Iron (or aluminum)

- Vinyl

- Mason / Block Walls

Yes, they can. Keep in mind that chain link fencing can be problematic. The open fence design can often be used by motivated dogs and cats as a ladder to pull AND push over a fence.

Please be sure to consider your own unique situation. Secondary measures may be needed in addition to Rollers.

General Questions

Research indicates that a coyote can go over a 6-foot high fence and be in your yard in just over one second! Consequently, it may appear as though the coyote jumped completely over the fence, without touching it. In fact, the "jump" consists of two phases.

First, the coyote jumps to grab hold of the top of the fence with its front paws. The coyote then adds to its vertical momentum by pulling on the top of the fence. This allows him to gain additional height. At the same time, he brings his back paws up to the top of the fence, so that momentary, all four of his paws are in contact with the top of the fence. All of this takes less than half a second!

Next, the coyote then uses his back legs to spring off the fence, while he extends his front paws in preparation for landing. The Coyote Roller interferes with the first part of the jump by making it virtually impossible for the animal to grab the top of the fence. Denied traction, the coyote loses its footing, and combined with the forward momentum, ends up banging into the fence and falling down.

Research indicates that the population density of coyotes can be ten times greater than normal near urban developments, due to the "oasis" effect.

This is particularly apparent throughout the southwest where "well-watered" developments exist within areas of relatively low precipitation. The natural environment contrasts sharply with the highly landscaped developments, which support lush vegetation and abundant animal life.

As a result, coyotes and other animals are drawn to these developments, and their populations rapidly increase in response to the abundance of food and water. Property invasion and pet attacks are an inevitable consequence of urbanization.

We strive to maintain a 3-5 business day average time-to-ship on Plain Aluminum items. We try to keep powder coated in stock, but it could take up to 2 weeks, we'll keep you updated on status.

We ship primarily UPS Ground throughout the USA and Canada. We cannot ship to PO Boxes. 

Rollers are 4ft long and are considered oversized by UPS (we ship UPS Ground). Therefore the cost is higher than a smaller package.

Weight comes into play, as well as your distance from the Arizona warehouse. We do not mark up our shipping, you pay what we pay.

The Coyote Roller system is designed as a homeowner-installed system.  However, if you do not feel comfortable drilling, cutting, and modifying Rollers to work on your fence, we recommend a contractor.

We highly recommend that defective fences be repaired or replaced before installing the Coyote Roller system.

We primarily ship UPS Ground throughout the USA and Canada. We cannot ship to PO Boxes.  On the occasion that we're asked for an international order, we'll try and work with you to get you a shipping price. We do not cover taxes or duty fees.